Terms and Conditions
These Terms and Conditions govern your use of the City2CityCarrides website, mobile application, and services provided by City2CityCarrides. By using our website, mobile app, or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Use of Services
1.1 Eligibility: To use our services, you must be at least 18 years old. By using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into this agreement.
1.2 User Account: You may need to create an account to access certain features of our services. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
1.3 Booking and Payments: When booking rides through our platform, you agree to provide accurate and complete information. You authorize us to charge your selected payment method for the cost of the ride, including applicable fees and taxes.
1.4 Service Availability: Our services may not be available in all areas at all times. We reserve the right to refuse or cancel service to anyone at our discretion.
2. Booking and Cancellation
2.1 Booking: You can book rides through our platform by providing details such as pickup and drop-off locations, dates, and times. We will confirm your booking and provide details about your ride.
2.2 Cancellation: You can cancel your booking, but cancellation fees may apply depending on the timing of the cancellation.
3. User Responsibilities
3.1 Conduct: You agree to use our services responsibly and not to engage in any unlawful, fraudulent, or harmful activities.
3.2 Safety: You agree to follow safety instructions and regulations while using our services. Children must be secured in appropriate child safety seats as required by law.
4. Privacy and Data Use
4.1 Privacy Policy: We collect and use your personal information as described in our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.
5. Intellectual Property
5.1 Ownership: All content, trademarks, logos, and intellectual property on our website and app are owned by City2CityCarrides or our licensors. You may not use or reproduce any of these without our written consent.
6. Disclaimers and Limitation of Liability
6.1 Disclaimer: We provide our services “as is” and make no warranties, express or implied, regarding the availability, quality, or reliability of our services. Your use of our services is at your own risk.
6.2 Limitation of Liability: We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our services.
7. Governing Law and Dispute Resolution
7.1 Governing Law: These Terms are governed by the laws of the United Arab Emirates.
7.2 Dispute Resolution: Any disputes arising from these Terms or your use of our services shall be resolved through arbitration in accordance with the rules of the UAE.
8. Changes to Terms
8.1 Amendments: We may update these Terms from time to time. We will notify you of any changes, and the revised Terms will be effective upon posting on our website or app.
9. Contact Us
If you have questions or concerns about these Terms, please contact us at: admin@city2citycarrides.ae
